Hi Zoe, If a customer pays at the same time they order via our website - on our old system - Sage 50 I would mark the invoice as 'paid' before I sent it to the customer A:Oh, I see. There isn't a similar feature in Sage Business Cloud unfortunately. You would need to go into the invoice after it has been created to mark as paid. I am sorry for this. You can feed this back to the developers as a request for change by clicking on the person icon in the top right of your account > give feedback > share your ideas.