I have sent a few pro-forma's out and included my own email so I could see what customers received as we had one not paying their pro-forma due to email stating a due date giving them 30 days. They are correct! The email which is generated by SAGE accounts, does indeed give 30 days to pay and this is not possible to manually alter before the email is sent....
Our Company Name here | |||||||||
INVOICE SI-PROFORMA | |||||||||
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You can only alter the writing in the subject line & that which goes below this link button which is sent with attached pdf document. The document shows the customer they should pay before despatch in our case, but SAGE email generates due dates giving 30 days! This needs changing please.
Guest
The Due date which you are referring to is determined by the box next to invoice date, when you are creating the invoice. You can alter it before saving the invoice and then emailing or go back an edit. It will default to 30 days, but that can be overriden in the customer account (payment details tab) or when you create the invoice, on an invoice by invoice basis.
Thanks
Neal
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