Accounting Ideas

Have a separate drop down menu for Northern Irish customers so that their VAT no can be added without turning their account into a UK based customer. As all NI customers are treated as EU within the island of Ireland so Sage should reflect this properly, As it stands I cannot add the VAT no because if I change the code to GB our NI customer looks like its a UK based customer. Sage please review this and sort asap !!


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  • Sep 16 2022
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    Menza Miah commented
    28 Sep, 2022 10:29am

    Hi, thank you for getting in touch via the Ideas Portal!

    When editing or setting up a new contact, keep them as United Kingdom but please ensure that you add a ‘BT’ postcode or any postcode starting with ‘BT’ (demonstrated in the picture below). This will ensure that the VAT is calculated correctly.

    I have also reached out to you directly with an attachment for demonstration purposes ☺