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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit S1-I-174 Merge duplicated Customers & Suppliers.

Merge supplier Merged

Hi I use Sage, Xero and Quickbooks. I have found that out of the three Sage has the slowest lag time on occasion and this results in duplicate suppliers being created and nominals not always being found. This isn't my internet or just me I have spoken to another book keeper who has had the same problem. Every week and most days I type in the supplier and it doesn't find it. I then have to wait a moment or two while it finds them. The issue is that historically my old book keeper didn't wait and thought there wasn't a supplier and created a new one. This means we now have sometimes four acs for one supplier! I have renamed them old. Secondly to this as you don't have allow merge Sage also doesn't allow moving a transaction to another supplier. Again Xero does allow this as moving a transaction to another supplier even if bank/VAT reconciled shouldn't affect anything vital yet you don't allow it. So it's a double annoying blip no merge option and no moving option. As I touched on above I have it with nominal codes too. I know the codes exist yet it comes up in red implying it doesn't so I have to click back a field then try again. Frustrating. I can cope with the second but the two other fixes would make things a lot easier for a lot of customers. I am considering leaving Sage purely on this frustrating issue. I like neat supplier lists.
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  • Feb 14 2023
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