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I am finding that there are a few things that are long winded with your software when there is sufficeint technology to make the whole accountacy process easier. My current couple of gripes is the lack of ability to email sub-contractors monthly statements directly from your software. I currently have to download there statements then email them one at at time to the recipient. Since its a leagal recuirement to forward these reports within 11 days i would have thought your software would automatically do this when our CIS report is produced and sent to HMRC. I also hate the subcontractor verification process with Sage, you just have a link to the HMRC website where with xero i was able to do this directly from the software and it update the verification directly.