After speaking on the Sage chat today we have discovered that it is not possible to match a sales credit note within the bank. We have had a large payment come in the bank today which covers 5 different customer accounts and we have been told the only way to allocate this is to delete the bank payment and create 5 different payments. This seems very backward for a simple credit note. It should be possible to match all credit notes within the bank regardless if they are sales or purchase.