Accounting Ideas

Partial Refund or Refund on Account

Allow partial refunds of customer / supplier balances paid on account. In the same way that partial payments can be made against invoices and you are able to select which invoices against which a payment should be applied, this functionality should also be turned on for customer and supplier refunds. Failing that, turn on the ability to record a "refund on account" to the supplier/customer account, so that we can then manually allocate from the Customer/Supplier screen.

  • Guest
  • Sep 14 2021
  • One For The Future
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  • Guest commented
    5 Dec 03:30pm

    I've been given the workaround of creating a separate invoice and then doing a supplier allocation for the difference and then generating a refund while the credit note is partially refunded. That said, while it works, it's a pretty absurd workaround.

  • Guest commented
    5 Jul 09:56am

    Not being able to put a refund as a payment on account to a supplier or customer is my biggest issue with SAGE at present, it is incredibly frustrating and makes for mistakes when trying to get the accounts to balance, so many journals or dummy invoices and credit notes to make right.