I know that you can CC yourself into an email sent from Sage with invoices, but it would be useful if there was a place in Sage to refer to for all emails that have been sent historically as proof as when someone says they have no received a copy of an invoice there is no possible way to prove it has been sent if you haven't CC'ed yourself.
Guest
Absolutely, at present there is no record of any email being sent either from Sage or the email provider so no proof of what was said.
I guess this hasn't been added yet - it would be a great help if it could be
100% need this.
This is needed- especially if you need to pursue debt recovery and you want to evidence your previous attempts to build your legal case
I would say that this is an essential management tool and should be provided in the very near future.
Yes, this would be extremely helpful
I came here to say just this! My thoughts were, when you click on a customer - Contacts and Addresses, below the contact details should be a list of all communication sent (statements, invoices, quotes etc), including date, and the email address(es) sent to.
ive just added the same idea