Accounting Ideas

Be able to view all emails that have been sent directly from Sage to a customer without using CC option.

I know that you can CC yourself into an email sent from Sage with invoices, but it would be useful if there was a place in Sage to refer to for all emails that have been sent historically as proof as when someone says they have no received a copy of an invoice there is no possible way to prove it has been sent if you haven't CC'ed yourself.

  • Guest
  • Aug 26 2021
  • One For The Future
  • Attach files
  • Guest commented
    20 Nov 05:11pm

    Absolutely, at present there is no record of any email being sent either from Sage or the email provider so no proof of what was said.

  • Guest commented
    2 Nov 12:52pm

    I guess this hasn't been added yet - it would be a great help if it could be

  • Guest commented
    7 Mar 02:19pm

    100% need this.

  • Guest commented
    15 Oct, 2021 12:38pm

    This is needed- especially if you need to pursue debt recovery and you want to evidence your previous attempts to build your legal case

  • Guest commented
    7 Oct, 2021 06:54pm

    I would say that this is an essential management tool and should be provided in the very near future.

  • Guest commented
    29 Sep, 2021 01:53pm

    Yes, this would be extremely helpful

  • Guest commented
    1 Sep, 2021 07:41am

    I came here to say just this! My thoughts were, when you click on a customer - Contacts and Addresses, below the contact details should be a list of all communication sent (statements, invoices, quotes etc), including date, and the email address(es) sent to.

  • Guest commented
    26 Aug, 2021 04:09pm

    ive just added the same idea